Did you know that it is a legal and moral obligation for companies to ensure the safety, health and well-being of their employees?
In a complex global scenario, post-pandemic, with the regularization of remote work, “burnouts”, conflicts in Ukraine, the Middle East and Ecuador, “caring” for employees occupies a priority position in corporations.
Risks are everywhere: pandemics, natural disasters, global instability and extreme climate change, the world is going through this, human beings live in this context, without privileges of protected geographic regions or favored social classes. Everyone, without exception, faces the circumstances of the BANI world (Brittle/Fragile – Anxious – Nonlinear – Incomprehensible).
And it is in this unpredictable universe that institutions have the responsibility to guarantee safe work environments, identify risks and develop contingency plans, as well as take care of the mental health of their human resources. A diverse workforce, with different profiles and needs, in terms of health issues, gender, age, experience and life stories.
Here, we will focus on how to ensure the safety and well-being of employees in Corporate Travel.
It can be said that the work begins well before a trip is planned. It begins with joint action by several departments of the company, such as HR, Legal, Compliance and Travel Management, in the development of an updated travel policy, supported by an organizational culture of support for employees, committed to mapping and reducing risks, backed by technological and strategic resources, which include efficient contingency plans and which, above all, are known to everyone in the company. Communication is essential in this process.
With the company’s organizational culture structured and focused on employee care in general, travel management follows the same pattern by ensuring the selection of suppliers and the development of business partnerships in line with the company’s culture, from defining authorized booking channels to contracting insurance and travel assistance.
Here, it is worth adding a note to highlight the difference between travel insurance and travel assistance, which are distinct and complementary services. While insurance covers medical and hospital expenses and expenses resulting from health problems, travel assistance offers a parallel and comprehensive service, supporting travelers in all types of inconveniences, from robberies, natural disasters, conflicts and even emotional support.
The insurance plan can be selected according to the destination and purpose of each trip. Travel assistance is recommended for annual purchase for employees who travel frequently, as it provides a series of complementary services, such as: geographic risk mapping, incident alerts, information about destinations and monitoring of travelers during travel.
It is important to emphasize that the travel policy is a living reference and must be constantly updated, in accordance with the evolution of the company, business and the global context, so that the employee feels confident and engaged in complying with its guidelines. And that traveling for work is a peaceful and safe activity.
TP Corporate’s “duty of care” consultancy for corporate travel addresses all aspects that impact the well-being of the traveler and can support your company in this area, which is reflected in engagement, employee satisfaction, retention and attraction of talent.
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